Shipping policy
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Order Processing Time:We typically process orders within 20-30 business days of receiving the order. During busy periods, processing time may be slightly longer.
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Shipping Methods and Costs:
- Standard Shipping: 6-10 day free shipping on orders above $150 USD value.
- Expedited Shipping: Custom based on individual orders, shipping zone, weight of package, and cost.
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Shipping Zones:
- We ship worldwide.
- Shipping costs may vary depending on your delivery location.
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Delivery Confirmation:
- Once your order is shipped, you will receive a tracking number via email allowing you to monitor its progress.
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Shipping Address Accuracy:
- Please double-check your shipping address at checkout to ensure accurate delivery. We are not responsible for packages delivered to incorrect addresses due to errors in the shipping information provided.
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Potential Delays:
- While we strive to deliver orders promptly, unforeseen circumstances like weather events, political disruptions, or carrier delays may affect delivery times.
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International Shipping:
- For international orders, please note that customs duties and taxes may apply, which are the responsibility of the recipient.
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Returns accepted within 14 days of order receipt. Customer provides return shipping. Custom orders, final sale items, or gift cards may not be returned.
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Due to the handmade nature of our products, there may be potential delays due to unforeseen circumstances like weather events or political disruptions.